Edustreet123 REFUND POLICY
If for some reason you’re not satisfied with the service, then we are offering you a 100% money-back guarantee. The 100% refunds are only valid in the following circumstances:
- Student enrolls for and pays for a class, but the Tutor refuses to accommodate the Student. We will conduct a thorough investigation and 100% full refund will be returned to you within 5 working days*.
- Refunds will not be entertained once the Tutor accepts you as their student.
- Voucher booked is transferable to your friends or family, however it shall be subjected to the mutual agreement between you and the Tutor.
- If you encounter any difficulty in getting responses from the Tutor, email us at email@example.com or call us at 019-219 6256 or 017-296 0834. Our friendly staff will assist you to resolve your concern.
- If you do not show up at your booked lesson, this will be considered as a no-show and we will not provide any refunds for the booking fees (20%).
- For further inquiries, you are welcomed to email us at firstname.lastname@example.org.
*All refund related matters will be processed during working days. Saturdays, Sundays or MALAYSIA public holidays are not considered as “working days”.